Shipping policy
Digital Delivery Policy – BlitzKitchen
Effective Date: August 1, 2026
1. Digital Delivery
All BlitzKitchen products are supplied exclusively as digital PDF files.
-No physical products are shipped.
-Digital delivery is provided free of charge.
2. Delivery Method and Timing
After successful payment confirmation, your purchase is generally made available immediately through:
-The order confirmation or thank-you page
-A download email sent to the email address provided during checkout
Digital delivery is handled through the Digital Products application on the Shopify platform.
In some cases, delivery may be delayed due to payment authorization, email filtering, technical issues, or security checks. If you do not receive access within a reasonable time, please check your spam or junk folder before contacting us.
3. Download Limit
The standard download link allows up to three (3) downloads or file access attempts.
We recommend saving the PDF to your device after the first download and creating a personal backup copy.
This download limit does not affect your statutory consumer rights.
If the limit is reached because of a technical issue, a corrupted file, or another legitimate problem, we may, after verifying your order, restore your download access or provide the file through another appropriate method.
4. Technical Requirements
To download and use our digital products, you will need:
-A valid email address
-A device with internet access
-A web browser capable of downloading files
-A current PDF reader or compatible application
-Sufficient storage space on your device
A BlitzKitchen customer account is not required to access purchased products.
Any internet access or data transmission costs are your responsibility and depend on your agreement with your internet or mobile service provider.
5. Customer Responsibilities
Customers are responsible for:
-Providing a valid email address during checkout
-Keeping download links confidential and not sharing them with third parties
-Safely storing downloaded files
-Using purchased products in accordance with the User License Agreement
6. Delivery Issues
If you do not receive your download email, your download link does not work, you receive the wrong product, or the file is damaged, please contact us at:
To help us resolve the issue as quickly as possible, please include your order number and the email address used for the purchase.
Any claims relating to defective or non-conforming digital content will be handled in accordance with our Refund & Complaint Policy.